Platforms remove behavior, not opinions
Every social platform has rules, and none of those rules say a post has to be fair. Someone can say they had a terrible experience with you, that you are bad at your job, or that they would never use you again, and no amount of reporting will move it. That is opinion, and it is protected on every platform there is.
What platforms do act on is conduct: pretending to be you, coordinating a pile-on, publishing your address, posting intimate images, or targeting you with slurs and threats. If your situation involves any of those, the odds are much better than most people assume, and the reporting routes are faster than any other category of removal we handle.
Impersonation is the strongest case there is
An account using your name, your photographs or your business branding breaches the terms of service of every major platform, and they enforce it. These come down faster than almost anything else, often within days, because there is no judgment call for the platform to make. Either the account is you or it is not.
If the fake account is being used to contact your customers, take payments or post as though it were your business, gather the evidence before reporting rather than after. Screenshots with visible URLs and timestamps, and a note of anyone who was contacted, make the difference between a report that is actioned and one that is closed.
If intimate images have been shared
This is urgent and it is treated differently from everything else on this page. Every major platform prohibits non-consensual intimate imagery outright and removes it on report, usually quickly. There are also hash-matching services that can prevent the same image being re-uploaded across participating platforms without the image ever leaving your device.
You do not need to wait for us to start. Report it to the platform now, then talk to us about the copies elsewhere, the search results, and whether there is a case worth bringing. Nothing about this is your fault and there is more that can be done than most people realise.
What comes down and what does not
Usually removable
- Accounts impersonating you or your business
- Non-consensual intimate images
- Posts publishing your address, phone number or workplace
- Targeted harassment and coordinated pile-ons
- Threats, slurs and hate speech
- Your photographs or content used without permission
- Fake business pages set up in your name
Rarely removable
- Somebody’s negative opinion of you
- A complaint about your service
- Screenshots of things you actually posted
- Criticism in a public group or forum
- Accurate statements you would rather were private
The dividing line is conduct against content. If the problem is what somebody did, there is usually a route. If the problem is what somebody thinks, there usually is not.
What social media removal costs
Priced per case, based on how many posts and platforms are involved and whether the account behind it is one person or a coordinated group. Impersonation reports are usually quick. A sustained harassment campaign across several platforms is ongoing work and is quoted as such.
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Free assessment
We tell you which posts breach platform rules and which are protected opinion before you spend anything.
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Nothing up front
You do not pay to start, and on removals you pay once the content is gone.
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Urgent cases move first
Intimate imagery and active harassment are handled straight away rather than queued.
How we handle a social media case
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We preserve the evidence
Before anything is reported. Accounts get deleted and posts get edited, and if you need this later for a legal case the record has to exist now.
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We report against the specific rule
Each platform publishes its policies. A report that names the exact rule breached and shows how is treated very differently from a general complaint.
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We escalate past the automated response
First reports are often handled by automated systems that decline. Getting to a human reviewer is most of the skill in this work.
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We deal with the spread
Screenshots get reposted, and content moves between platforms. Removing the original without tracking the copies leaves the problem intact.
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We clear the search results
Social posts often rank for a name. Once content is gone the cached result usually needs removing separately.
Choosing a social media removal service
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They are honest about opinion posts
A company that says it can remove any negative post is going to take your money and file reports it knows will be declined.
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They preserve evidence first
Reporting before capturing the evidence can destroy the record you would need for a legal case later.
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They treat intimate imagery as urgent
This should never sit in a queue behind a marketing project. If a company does not have a same-day route for it, use someone who does.
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They do not advise you to respond publicly
Arguing in the replies extends the reach of the post and gives it a second life. There are times to respond publicly, and this is rarely one.
When the post stays up
If somebody is entitled to their opinion, the post stays. What you can change is whether it is the first thing anyone sees. Social profiles rank well for personal and business names, which cuts both ways: strengthening your own accounts pushes somebody else’s post about you further down, often quite quickly, because your profiles have signals that a stranger’s single post does not.